Personal
selling in the interaction between the customer and the sales representative.
In MAC stores, there will always be a friendly employee ready to help you. They
cater to your wants and needs in order to create that strong relationship that
will make you come back. MAC is known for being a customer oriented company and
that’s why they provide professional makeup artist to help customers make a
decision. Based on their knowledge, they will help you pick out the perfect
product that looks good with your features. Aside from helping you pick out the
products, they also instruct you on how to apply it and what’s the best way to
use it. Another good thing about MAC is that this kind of help is not just
limited to stores. Customers can also receive this kind of help while
online shopping. They provide shoppers with a live chat which provides the same customer satisfaction.
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